Patient Services Representative (Medical Receptionist)

Beaumont Urgent Care; Bloomfield Hills (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a Patient Services Representative to create a welcoming environment for patients. This role involves greeting patients, managing documentation, and ensuring compliance with healthcare regulations. With a focus on kindness and excellence, you will support front-office operations while enjoying a flexible schedule and competitive benefits. If you are detail-oriented and thrive in a fast-paced setting, this opportunity is perfect for you to grow and make a difference in patients' lives.

Benefits

Medical, Dental, Vision Insurance

Paid Time Off

401K with Company Match

Employee Assistance Program

Wellness initiatives

Leadership and professional development opportunities

Qualifications

• 1+ year experience in a medical or healthcare setting preferred.
• Ability to work 12-hour shifts, weekends, and holidays.

Responsibilities

• Welcome and assist patients and visitors with a positive attitude.
• Verify insurance eligibility and explain payment policies.
• Maintain confidentiality and organize important documents.

Skills

Strong communication

Attention to detail

Multitasking

Proficiency in EMR software

Education

High school diploma or equivalent

Medical Administrative Assistant certification

Tools

EMR software (EPIC preferred)

Job description

Patient Services Representative (Medical Receptionist)

Join to apply for the Patient Services Representative (Medical Receptionist) role at Corewell Health Urgent Care.

Overview

Beaumont Urgent Care is seeking a friendly, detail-oriented professional to join as a Patient Service Representative (PSR). You will be the first point of contact, providing a welcoming and efficient patient experience, and supporting front-office operations in a fast-paced healthcare setting.

Why You'll Love Working Here

• LIFE-Work Balance & Flexibility: Full-time, 3-day/12-hour shifts (8 AM - 8 PM), no overnight shifts.
• Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance, and more.
• Paid Time Off & Holidays: Rejuvenate and care for yourself.
• Retirement Plan: 401K with Company Match.
• Wellness Support: Employee Assistance Program (EAP) and wellness initiatives.
• Growth Opportunities: Leadership and professional development.

Key Responsibilities

• Patient Greeting: Welcome and assist patients and visitors with a positive attitude.
• Documentation: Maintain confidentiality and organize important documents.
• Insurance Verification: Verify eligibility and explain payment policies.
• Financial Responsibilities: Determine and collect patient payments transparently.
• Team Support: Assist staff and providers to ensure smooth operations.
• Compliance: Adhere to HIPAA, OSHA, and other healthcare regulations.
• Administrative Tasks: Perform office procedures and operate medical equipment.
• Quality Assurance: Ensure compliance with quality programs and lab requirements.
• Travel: Support staffing at other locations as needed.

Minimum Qualifications

• Education: High school diploma or equivalent; Medical Administrative Assistant certification is a plus.
• Experience: 1+ year in a medical or healthcare setting preferred.
• Skills: Strong communication, attention to detail, multitasking in busy environments.
• Technical Skills: Proficiency in computer use, EMR software (EPIC preferred).
• Flexibility: Ability to work 12-hour shifts, weekends, and holidays.
• Team Player: Friendly, proactive, patient-focused approach.

At Beaumont Urgent Care, we value kindness, excellence, empowerment, resilience, and proactive service. If you want a meaningful career, apply today!