Medical Receptionist, Laser Vision Correction

Laser Eye Institute; Troy (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the LASIK and SMILE field is looking for a friendly receptionist to join their team in Michigan. This role is pivotal as the first point of contact for patients, ensuring exceptional customer service and efficient communication between patients and surgeons. With a focus on safety, results, and experience, the organization fosters a supportive and people-driven culture. Employees enjoy competitive compensation, comprehensive health benefits, and opportunities for career advancement. If you thrive in a fast-paced environment and are motivated to contribute to the health and wellness sector, this is the perfect opportunity for you.

Benefits

Health Insurance

Paid Vacation

401(K) Retirement Fund

Flexible Schedule

Career Advancement Opportunities

Qualifications

• Strong communication skills, both verbal and written.
• Ability to multi-task and prioritize effectively.

Responsibilities

• Welcome patients and provide exceptional customer service.
• Schedule appointments and follow up with patients.
• Collect and document patient information accurately.

Skills

Customer Service

Communication Skills

Multi-tasking

Adaptability

Education

High School Diploma

Job description

As Michigan's largest LASIK & SMILE center, the Laser Eye Institute is seeking a friendly individual to join our receptionist team. In this role, you will be the first point of contact for patients, providing exceptional customer service and serving as a liaison between the surgeon and patient. Our core values of safety, results, and experience are at the forefront of everything we do, and we are looking for someone who shares these values to join us. With a people-driving culture, excellent benefits, and opportunities for professional and personal growth, Laser Eye Institute is an excellent place for the right individual to advance their career in health, wellness, and fitness.

Responsibilities

• Welcome patients and provide exceptional customer service throughout their visit
• Answer phone calls and emails from potential and current patients
• Schedule appointments and follow up with patients prior to appointments
• Collect and document patient information accurately
• Verify insurance benefits and explain financial options to patients
• Assist in maintaining patient records and charts
  
  
  

Requirements

• High school diploma
• Strong communication skills, both verbal and written
• Ability to multi-task and prioritize effectively
• Ability to work in a fast-paced environment and adapt to change quickly
• Motivated and team-oriented work ethic
  
  
  

Benefits

• Competitive compensation
• Health insurance
• Paid vacation and personal time
• 401(K) Retirement fund with 4% employer match
• Flexible schedule
• Career advancement opportunities