Patient Services Representative II, Magnetic Resonance Imaging

Sutter Health; Fairfield (CA); On-site; USD 36,000 - 50,000; Part time

Job summary

Sutter Health is seeking a Per Diem/Casual Front Desk/Patient Services role to greet patients, verify information, schedule appointments and manage intake forms. The position emphasizes accurate data entry and patient privacy, with travel between local facilities as needed.

Responsibilities include collecting payments, assisting staff, and supporting orientation of department staff while adhering to all privacy policies and regulatory requirements.

Qualifications

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• HS Diploma or equivalent education/experience
• 1 year of recent relevant experience.

Responsibilities

• Greet and check-in patients.
• Verify information, schedule appointments and update EHR.
• Assist with intake procedures and collecting payments.
• Maintain privacy and confidentiality of PHI.

Skills

Insurance knowledge

Billing

PHI privacy

MS Office

EHR systems

Time management

Communication

Education

HS Diploma or equivalent

Tools

MS Office Suite

Electronic Health Records

Job description

Schedule

Per Diem/Casual

We are so glad you are interested in joining Sutter Health!

Organization

SMF-Sutter Med Foundation - North

Position Overview

Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.

Education

Job Description

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• HS Diploma or equivalent education/experience

Typical Experience

• 1 year of recent relevant experience.

Skills And Knowledge

• Basic knowledge of insurance policies and procedures, as well as patient billing.
• Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
• Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
• Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
• Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
• Ensure the privacy of each patient’s Protected Health Information (PHI).
• Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.

Travel

• Travel is required as needed between Fairfield, Vacaville, and Vallejo locations.

Job Shift

Day/Evening

Schedule

Per Diem/Casual

Shift Hours

8

Days Of The Week

Variable

Weekend Requirements

Every Weekend

Benefits

No

Unions

No

Position Status

Non-Exempt

Weekly Hours

0

Employee Status

Per Diem/Casual

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $26.06 to $36.48 / hour

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.