Patient Services Representative — Front Desk & Scheduling

Avera Granite Falls; Granite Falls (MN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO from day 1

Retirement plan with employer match

Career development and mentorship

Job summary

Avera Granite Falls is seeking a friendly and organized Clinic Receptionist to support the daily operations of multiple clinic areas. You will welcome patients, verify demographics and insurance, and complete registrations accurately.

Responsibilities include insurance verification, obtaining necessary authorizations, scanning documents, handling calls and faxes, and maintaining the scheduling system. You will coordinate with nurses and physicians to optimize patient flow and serve as a

Qualifications

• High School diploma or GED or 1–3 months related experience and/or training.
• Equivalent combination of education and experience acceptable.
• Ability to work the stated hours and communicate effectively.

Responsibilities

• Welcomes patients and checks them in, completing registration and verifying demographics and insurance.
• Obtains consent/waivers as appropriate and collects service payments.
• Performs insurance verifications and authorizations; scans information into the patient record.
• Answers calls, messages, or faxes and routes them to correct departments.
• Manages computer appointment scheduling and follows office policies.
• Coordinates nurse, physician, and patient timing to expedite care; guides patients to services.

Skills

Communication skills

Listening skills

Teamwork

Public relations

Education

High School diploma or GED

Tools

Appointment scheduling software

Job description

Avera Granite Falls is seeking a friendly and organized Clinic Receptionist to support the daily operations of multiple clinic areas. You will welcome patients, verify demographics and insurance, and complete registrations accurately.

Responsibilities include insurance verification, obtaining necessary authorizations, scanning documents, handling calls and faxes, and maintaining the scheduling system. You will coordinate with nurses and physicians to optimize patient flow and serve as a