Patient Services Representative — Flexible 12-Hour Shifts

Corewell Health; Orion Charter Township (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Paid time off & holidays

Wellness program & EAP

Growth opportunities

Job summary

Corewell Health Urgent Care is seeking a Patient Service Representative (Medical Receptionist) to greet patients, verify information, and support front-office operations in a fast-paced healthcare setting. You will handle insurance verification, collect payments, maintain confidential documentation, and assist with administrative duties while delivering a welcoming, patient-focused experience.

This full-time on-site role offers stable shifts (3 days of 12 hours), competitive benefits, and

Qualifications

• High school diploma or equivalent required; medical admin cert is a plus.
• Experience in a medical office or healthcare setting preferred.
• Strong communication, attention to detail, and multitasking skills.

Responsibilities

• Warmly greet patients and visitors; ensure a welcoming, efficient first impression.
• Verify patient information, insurance details, and collect necessary payments.
• Maintain confidentiality and organize patient and business documents.
• Assist with administrative duties and support clinic workflow; ensure HIPAA compliance.

Skills

Communication skills

Attention to detail

Multitasking ability

Education

High school diploma or equivalent

Medical Administrative Assistant certificate

Tools

EPIC EMR

Job description

Corewell Health Urgent Care is seeking a Patient Service Representative (Medical Receptionist) to greet patients, verify information, and support front-office operations in a fast-paced healthcare setting. You will handle insurance verification, collect payments, maintain confidential documentation, and assist with administrative duties while delivering a welcoming, patient-focused experience.

This full-time on-site role offers stable shifts (3 days of 12 hours), competitive benefits, and