Patient Services Representative/ Collector (Beechtree DX)

The Health Alliance; Midvale (UT); On-site; USD 22,000 - 39,000; Part time

Job summary

The Health Alliance is seeking an Observed Urine Specimen Collector for a field-based role in Midvale, UT. This Part-Time position involves conducting observed urine collections, processing support, and couriering samples to our Draper-based lab while delivering high-quality patient care.

You will travel locally between locations, manage inventory, and maintain accurate documentation. Strong organization, communication, and the ability to work independently are essential, as is strict adherence

Qualifications

• Experience in specimen collection or related medical field preferred.
• Strong organizational, communication, and interpersonal skills.
• Able to work independently and manage multiple tasks.
• Attention to detail and accurate record-keeping.
• Excellent verbal and written communication.
• Basic knowledge of medical terminology and LIS is a plus.
• DHHS background check required.
• High School Diploma or equivalent required.

Responsibilities

• Conduct observed urine specimen collections for patients of all ages.
• Ensure smooth specimen workflow and timely delivery.
• Travel between locations for collections and couriering.
• Manage inventory and supplies at assigned locations.
• Provide excellent patient service while upholding standards.
• Maintain compliance with HIPAA and company policies.
• Complete and review processing documentation.
• Troubleshoot and resolve collection/processing issues with lab staff.
• Coordinate with lab and clients to improve processes.

Skills

Organizational skills

Communication skills

Interpersonal skills

Independent work

Prioritization

Attention to detail

Written communication

Adaptability

Medical terminology

Education

High School Diploma or equivalent

Job description

Job Category: Patient Services

Requisition Number: PATIE004655

• Posted : October 27, 2026
• Part-Time

Locations

Showing 1 location

Midvale, UT
Midvale, UT, USA

Description

Position Overview:
As an Observed Urine Specimen Collector, you will be a key part of the team, ensuring the efficient collection and processing of specimens while maintaining the highest standards of professionalism and customer service. This is a field-based role with responsibilities including onsite specimen collection and processing, couriering of samples, coordination with clients and our Draper-based lab, and providing excellent patient care.

Key Responsibilities:

• Conduct observed urine specimen collections for patients of all ages.
• Ensure smooth specimen workflow and timely delivery to meet company needs.
• Travel between locations for collections, sample processing and couriering.
• Manage inventory and supplies for your assigned locations.
• Provide exceptional customer service to clients while maintaining company standards.
• Uphold quality assurance and show strong independent judgment during specimen collection and processing.
• Collaborate with internal teams to resolve issues and continuously improve processes.
• Ensure all processing documentation is complete and reviewed as required.
• Troubleshoot and resolve collection and processing issues with clients and lab staff.
• Ensure compliance with federal and state regulations (including HIPAA) and company policies.
• Travel locally to assigned locations as needed.
• Perform other duties as required.

Qualifications and Skills:

• Experience: Experience in specimen collection or related medical field is preferred but not required.
• Skills: Strong organizational, communication, and interpersonal skills.
• Ability to work independently, prioritize tasks, and handle pressure with professionalism.
• Strong attention to detail and accuracy in record-keeping.
• Excellent verbal and written communication skills.
• Ability to adapt to changing processes and maintain compliance with new procedures.
• Basic knowledge of medical terminology and laboratory information systems is a plus.

Requirements:

• Must pass a Department of Health & Human Services (DHHS) background check
• High School Diploma or equivalent.

Preferred

High School or better.

Technical/other training or better.

Preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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