Patient Services Representative - CCP Bellevue

UPMC; Bellevue (Allegheny County); Hybrid; USD 32,000 - 42,000; Full time

Job summary

UPMC Children's Community Pediatrics in Bellevue is hiring a Full-Time Patient Services Representative to support the office and patient flow. Weekend availability is required to align with hours of operation.

Healthcare experience is preferred. You will greet patients at check-in, collect copays, schedule follow-ups, guide patients to services, promote the MyUPMC portal, and ensure HIPAA compliance in every interaction.

Qualifications

• Healthcare experience preferred.
• Ability to explain billing and scheduling to patients.
• Knowledge of HIPAA and patient privacy requirements.
• Weekend availability to support hours of operation.

Responsibilities

• Greet patients, assist with check-in, collect copayments, and update information.
• Schedule follow-up appointments and connect patients to services.
• Help patients navigate the healthcare system and provide clear instructions.
• Register patients in Biometrics and promote MyUPMC portal.
• Educate patients on financial responsibilities and connect them to resources.
• Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Handle phone calls, scan records, and perform office duties.

Skills

Patient Interaction

Scheduling

Insurance Verification

HIPAA Compliance

Customer Service

Cash Handling

Portal Promotion

Job description

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Bellevue.

Weekend availability required to support the hours of operation.

Healthcare experience preferred.

• Patient Interaction:Greet patients, assist with check-in, collect copayments, and update information.
• Scheduling:Arrange follow-up appointments and connect patients to services.
• Support:Help patients navigate the healthcare system and provide clear instructions.
• Technology:Register patients in Biometrics and promote MyUPMC portal.
• Financial Advocacy:Educate patients on financial responsibilities and connect them to resources.
• Compliance:Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Admin Tasks:Handle phone calls, scan records, and perform office duties.