Patient Services Representative - Benton City Clinic

Prosser Memorial Health; Prosser (WA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Retirement plan with employer matching

Generous paid time off

Job summary

Prosser Memorial Health in Prosser, WA seeks a full-time medical receptionist to manage front-office tasks, greet patients, schedule appointments, and handle billing information. The role requires bilingual Spanish/English abilities, fast typing, and strong computer skills to support medical records and referrals.

Ideal candidates will have a high school diploma or GED, basic office training, and some medical clerical experience.

Qualifications

• High school diploma/GED with training in office skills; or formal education from 6 months to one year.
• On-the-job training up to and including 90 days.
• Six months medical clerk/receptionist experience desired
• Requires computer knowledge and keyboard skills (40 wpm)
• Medical terminology and anatomy background preferred
• Cash balancing experience preferred
• Bilingual Spanish/English strongly desired

Responsibilities

• Maintain records of business transactions and clinic activities.
• Answer and screen phone calls; take messages; schedule appointments.
• Obtain billing information; check in patients; maintain medical charts.
• File medical charts; may handle referrals.

Skills

Typing 40 wpm

Bilingual Spanish/English

Computer knowledge

Medical terminology

Anatomy knowledge

Cash balancing

Office skills

Education

High school diploma or GED

Office skills training

6–12 months formal education

Job description

FT, 80 hrs/pp, 1.0 FTE; days, varies as scheduled.

Job Summary:

Responsible for maintaining records of business transactions and office activities of the clinic. Answers and screen phone calls and takes messages; schedules appointments; obtains billing information; checks in patients; maintains medical charts; files medical charts.May be responsible for referrals.

Education and/or Experience Requirements:

• High school diploma/GED with training in office skills; or formal education from 6 months to one year.
• On-the-job training up to and including 90 days.
• Six months medical clerk/receptionist experience desired
• Requires computer knowledge and keyboard skills (40 wpm)
• Medical terminology and anatomy background preferred
• Cash balancing experience preferred
• Bilingual Spanish/English strongly desired

Preferred:

Medical terminology and anatomy education.Cash balancing experience.Bilingual Spanish/English strongly desired.

Compensation & Benefits

• Pay Range: $20.87-30.19
• Excellent health, dental, and vision benefits
• Retirement plan with employer contributions
• Generous paid time off

Why Prosser?

Prosser Memorial Health is proud to be the ONLY Critical Access Hospital in Washington State with a 5-Star CMS rating and ranked among the Top 10 Recommended Hospitals in Washington.

Community Highlights:

• Friendly, welcoming community at the heart of Washington wine country
• 300 days of sunshine with easy access to the Yakima River and outdoor recreation
• Just 30 minutes from the Tri-Cities (Pasco, Kennewick, Richland) and the Tri-Cities Airport (PSC)
• Cost of living 18% lower than the national average
• Quick 30-minute flights to Seattle, WA, or Portland, OR
• National recognition:
• #1 Best Suburbs to Buy a House in WA (Niche)
• #1 Best Places to Live in WA (AreaVibes)
• #1 Most Secure Mid-Sized City in the U.S.

Join Our Team!

At Prosser Memorial Health, you’ll find more than just a job—you’ll find a community and a mission. Whether you’re an experienced professional or a new graduate, this is an opportunity to grow your career in a supportive environment, with state-of-the-art facilities and an outstanding team.