Patient Services Representative

Snelling Tyler; Tyler (TX); On-site; USD 17,000 - 24,000; Full time

Job summary

SNELLING is recruiting a Patient Services Representative in the Tyler area for a full-time, in-person role. The position is temp-to-hire, with Monday–Thursday 7:30 AM–4:45 PM and Friday 8:00 AM–1:00 PM, depending on clinic needs.

You will greet patients, manage visits, maintain provider calendars, and assist with referrals and PHQ-9/PAM questionnaires. Qualifications include a high school diploma or GED and 1+ year clinic or medical office experience, plus knowledge of HIPAA/OSHA and EHR

Qualifications

• High school diploma or GED required.
• 1+ years in a clinic, medical office, or hospital preferred.
• Knowledge of EHR systems, medical terminology, HIPAA/OSHA compliance, and office equipment operation.

Responsibilities

• Greet patients and visitors and manage the flow of visits from check-in to exit.
• Maintain provider calendars and route calls to the correct person; schedule follow-ups and referrals.
• Prepare daily patient questionnaires and handle end-of-day closeout procedures.

Skills

Communication

Customer service

Organization

Multitasking

Education

High school diploma or GED

Tools

EHR systems

Job description

SNELLING is currently recruiting a Patient Services Representative for a medical company in the Tyler area with a pay rate of $15.00/hr. It is a Full-Time In person position in a professional office setting. Schedule is Monday- Thursday 7:30 AM - 4:45 PM, and Friday 8:00 AM – 1:00 PM (Occasional variation based on clinic needs).

This Patient Services Representative position will be temp-to-hire, meaning that while SNELLING would work with you through the consideration and interview process and Snelling would be your employer for a probationary period upon an offer being accepted. The value you receive in working with SNELLING is that we consult with you to help highlight your qualifications that are going to be most valued by the client. If you are seeking an exciting opportunity with a growing company, keep reading.

The position is responsible for professionally greeting patients and visitors who enter the clinic and help control the overall flow of their visit from the beginning to the end in a timely and efficient manner. Maintain provider schedules so we can provide a high-level of care and services to our patients.

Key Responsibilities

• Patient Check-In/Out: Greet patients, update EHR demographics, scan IDs and insurance cards, and collect copays and balances.
• Maintain provider calendars, answer the phones appropriately routing the caller to the correct person, schedule follow-ups, and process internal/external referrals.
• Prepare daily patient questionnaires (PHQ-9, PAM), answer calls, page providers, and execute end-of-day closeout procedures.

Qualifications

• High school diploma or GED required.
• 1+ years in a clinic, medical office, or hospital preferred.
• Knowledge of EHR systems, medical terminology, HIPAA/OSHA compliance, and office equipment operation.
• Excellent communication, strong organization, and multitasking in a fast-paced environment.

SNELLING is a contingency recruiting firm, placing candidates in temp to hire and direct hire positions for over 60 years. All inquiries are strictly confidential, and all search fees are paid by our clients. Contact us TODAY with confidence!