Patient Services Representative

Tenet Healthcare; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

401(k) with employer match

Generous paid time off

Career development opportunities

Health savings accounts

Employee Assistance program

Employee discount program

Voluntary benefits (pet, legal, etc.)

Job summary

Tenet Healthcare is seeking a Patient Service Representative for the wound care clinic at the Wiseman location. The role focuses on front office duties including scheduling, patient communication, and coordination of referrals.

Responsibilities include collecting co-pays, obtaining authorizations, posting charges, and maintaining productivity reports to support clinic operations. A high school diploma is required, with 2+ years in a medical office preferred for consideration.

Qualifications

• High School Diploma or GED required.
• Associates degree or Medical Office Assistant training preferred.
• Minimum 2 years of medical office experience required.
• Healthcare knowledge and quality management understanding preferred.

Responsibilities

• Schedule clinic appointments and manage front office processes.
• Collect co-pays, obtain authorizations and post charges.
• Facilitate patient referrals and coordinate office services.
• Monitor clinic productivity and generate daily/weekly reports.
• Support daily operations and complete stated competencies during introductory period.

Skills

Customer service

Scheduling

Administrative tasks

Education

High School Diploma or GED

Associates Degree (preferred)

Job description

Overview

Tenet Healthcare Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

This position is part of the Healthlink at our Wiseman location.

Up to $5,000 Sign-On bonus based on experience

The Patient Service Representative is responsible for administrative duties and front office processes in the wound care clinic. Collects co-pays, obtains authorizations and posts charges, and facilitates the referral process for the patient. Coordinates office services and related activities. Follows set programs for the maximum utilization of services. Must have knowledge of general health care issues, trends and quality management. Responsible for scheduling for the clinic, monitoring clinic numbers, generating and interpreting daily and weekly productivity reports. Responsible for work processes of the department as well as daily operations. Completes established competencies for the position within designated introductory period. Other related duties as assigned.

Qualifications

• MINIMUM EDUCATION: High School Diploma or Equivalent GED
• PREFERRED EDUCATION: Associates Degree from an accredited school or college. Completion of Medical Office Assistant Program.
• MINIMUM EXPERIENCE: 2 years of medical office experience
• PREFERRED EXPERIENCE: 4 years medical office experience
• REQUIRED CERTIFICATIONS/LICENSURE: NA
• PREFERRED CERTIFICATIONS/LICENSURE: Healthcare management/administration certification.
• REQUIRED COURSES/ COMPLETIONS (e.g., CPR): NA

Organization Description

Tenets hospital operations segment includes 52 acute care and specialty hospitals in nine states, as well as other facilities such as primary and specialty care clinics, diagnostic imaging centers, micro-hospitals and off-campus emergency departments. Our hospitals are well known for delivering excellent medical care and offering a complete range of services tailored to the needs of each community we serve. From preventative and diagnostic services to expertise in some of the worlds leading technologies, we work with multidisciplinary teams of physicians and healthcare professionals dedicated to the good health and well-being of our neighbors. Tenets also offers opportunities to work at the corporate level in Dallas, TX and in the markets we serve. Corporate and executive positions support the mission of the enterprise.

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.