Patient Service Representative

Tenet Healthcare; Harlingen (TX); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with match

Paid time off

Career development

HSAs/FSAs

Employee assistance program

Pet insurance

Job summary

Tenet Physician Resources in Texas is seeking a friendly front office professional for a non-exempt medical office position. You will greet patients, answer phones, schedule appointments, verify demographics and insurance, collect co-pays, post charges, and support referral processing and patient portal enrollment.

This role emphasizes accurate data entry, customer service, and teamwork within a physician practice.

Qualifications

• Two years of customer service experience, preferably in a medical office setting.

Responsibilities

• Greet patients entering the physician practice.
• Answer office phones, schedule and reschedule appointments.
• Check in patients, collect demographics, enter data into the electronic system and verify insurance.
• Assist in checking out patients and referrals processing and scheduling.
• Collect co-pays and post charges.
• Process charge entries and patient balances.
• Distribute information about office policies and procedures.
• Explain and enroll patients in the patient portal.

Skills

Customer service

Phone etiquette

Data entry

Education

High school diploma/GED

Medical office assistant program

Healthcare management certification

Job description

Overview

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

$500 Sign On Bonus. A non-exempt medical office position responsible for front office processes in the physician practice

Responsibilities

Responsibilities for External Candidate

• Greeting patients entering the physician practice

• Answering office phones, making appointments, confirming appointments and rescheduling when necessary

• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process

• Collects co-pays and posts charges

• Charge entry and patient balance processing

• Distributes information to patients regarding office policies, procedures, information about the practice, etc.

• Explain and enroll patients in the patient portal

Qualifications

Education:

High school diploma/GED required with completion medical office assistant program preferred

Certification:

Prefer healthcare management/administration certification

Experience:

Two years of customer service experience, preferably in a medical office setting #LI-RF1

Organization Description

Valley Baptist Physician Network is an organization of medical experts who are dedicated to providing the highest quality of care to families in the Rio Grande Valley. Our team offers advanced, compassionate service in a wide range of specialties, treating newborns to seniors and everyone in between.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: http://www.uscis.gov/e-verify The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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