Patient Services Representative

Baptist Health System; San Antonio (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid Time Off

Career Development

Health Savings Account

Employee Assistance Program

Pet Insurance

Sign-on Bonus

Job summary

Tenet Healthcare is seeking a Patient Service Representative for the Wiseman wound care clinic, handling front office duties and scheduling. Responsibilities include collecting co-pays, obtaining authorizations, posting charges, and coordinating referrals to maximize clinic utilization.

The role supports daily operations, reports on productivity, and ensures quality service in a collaborative healthcare setting. Eligible for a sign-on bonus based on experience.

Qualifications

• 2 years of medical office experience required.
• High School Diploma or GED required; Associates Degree preferred.
• Completion of Medical Office Assistant Program preferred; healthcare certifications a plus.

Responsibilities

• Schedule clinic appointments and manage daily operations.
• Process co-pays, authorizations, and referrals.
• Generate daily/weekly productivity reports for the clinic.
• Support front office duties and maintain service quality.

Skills

Administrative tasks

Front desk

Scheduling

Billing basics

Education

High School Diploma

Associates Degree

Medical Office Assistant Program

Job description

Overview

Tenet Healthcare Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Tenet Healthcare, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That is Why We Offer More Than a Job - We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance. The Available Plans And Programs Include

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note

Eligibility for benefits may vary by location and is determined by employment status

Job Summary

This position is part of the Healthlink at our Wiseman location. The Patient Service Representative is responsible for administrative duties and front office processes in the wound care clinic. Collects co-pays, obtains authorizations and posts charges, and facilitates the referral process for the patient. Coordinates office services and related activities. Follows set programs for the maximum utilization of services. Must have knowledge of general health care issues, trends and quality management. Responsible for scheduling for the clinic, monitoring clinic numbers, generating and interpreting daily and weekly productivity reports. Responsible for work processes of the department as well as daily operations. Completes established competencies for the position within designated introductory period. Other related duties as assigned.

Up to $5,000 Sign-On bonus based on experience

Qualifications

MINIMUM EDUCATION: High School Diploma or Equivalent GED

PREFERRED EDUCATION: Associates Degree from an accredited school or college. Completion of Medical Office Assistant Program.

MINIMUM EXPERIENCE: 2 years of medical office experience

PREFERRED EXPERIENCE: 4 years medical office experience

REQUIRED CERTIFICATIONS/LICENSURE: NA

PREFERRED CERTIFICATIONS/LICENSURE: Healthcare management/administration certification.

REQUIRED COURSES/ COMPLETIONS (e.g., CPR): NA

Organization Description

Tenet’s hospital operations segment includes 52 acute care and specialty hospitals in nine states, as well as other facilities such as primary and specialty care clinics, diagnostic imaging centers, micro-hospitals and off-campus emergency departments. Our hospitals are well known for delivering excellent medical care and offering a complete range of services tailored to the needs of each community we serve. From preventative and diagnostic services to expertise in some of the world’s leading technologies, we work with multidisciplinary teams of physicians and healthcare professionals dedicated to the good health and well-being of our neighbors. Tenet also offers opportunities to work at the corporate level in Dallas, TX and in the markets we serve. Corporate and executive positions support the mission of the enterprise.

Employment Practices

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

E-Verify

E-Verify: http://www.uscis.gov/e-verify

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