Patient Services Representative

Talentify

Pinehurst (NC)

On-site

USD 36,000 - 52,000

Full time

14 days+
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Job summary

Talentify is seeking a healthcare administrative support professional in Pinehurst, NC to handle patient registration, scheduling, billing-related tasks, and insurance verification. You will ensure smooth patient flow, manage referrals, and assist with prior authorizations while delivering exceptional customer service.

The role emphasizes accurate data entry, timely communication with patients and providers, and contributing to efficient office operations in a fast-paced environment.

Qualifications

  • High School graduate; knowledge of medical terminology.
  • Preferred: related college/continuing education or experience in one or more of the listed areas.

Responsibilities

  • Registration
  • Scheduling
  • Estimates/collections
  • Communication and exceptional customer service
  • Process flow of patient therapy episode of care
  • Referral entry
  • Verification of insurance and benefits
  • Processes prior authorization of services
  • Assists in management of work queues as directed

Skills

Customer service
Healthcare office
Billing/coding
Business

Education

High school graduate

Job description

Overview
Major Job Functions
  • Registration
  • Scheduling
  • Estimates/collections
  • Communication and exceptional customer service
  • Process flow of patient therapy episode of care
  • Referral entry
  • Verification of insurance and benefits
  • Processes prior authorization of services
  • Assists in management of work queues as directed
Qualifications

Education/formal training/licensure/certification/experience: High School graduate; knowledge of medical terminology. Preferred: Related college/continuing education or experience in one or more of the:

  • Customer service
  • Healthcare office
  • Billing/coding
  • Business

Education/formal training/licensure/certification/experience: High School graduate; knowledge of medical terminology. Preferred: Related college/continuing education or experience in one or more of the:

  • Customer service
  • Healthcare office
  • Billing/coding
  • Business
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