Patient Services Representative

Tenet Healthcare; Modesto (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Generous paid time off

Career development opportunities

Health savings accounts

Employee Assistance program

Employee discounts

Job summary

Tenet Physician Resources in Modesto, CA, is seeking a front office professional to support the physician practice with patient intake, scheduling, and billing tasks. The role emphasizes welcoming patients, verifying demographics and insurance, and guiding patients through the portal.

The ideal candidate will have a high school diploma and at least 1 year in a medical office setting, with preferred completion of a medical office assistant program.

Qualifications

• Required: High school diploma/GED.
• Preferred: Completion of medical office assistant program
• Required: 1 year of working in a medical office setting

Responsibilities

• Greets patients entering the practice and manages office communications.
• Checks in patients, verifies insurance, and enters data into the system.
• Checks out patients, assists with referrals, and schedules appointments.
• Collects co-pays and posts charges; processes charge entries and balances.
• Educates patients about the portal and assists with enrollment.
• Complies with HIPAA and corporate policies and performs other duties as needed.

Education

High school diploma/GED

Completion of medical office assistant program

Job description

Overview

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well‑being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work‑life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

$500 Sign On Bonus
Medical office position responsible for front office processes in the physician practice.

Responsibilities

Essential Job Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program.
• Greets patients entering the practice.
• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
• Checks out patients and assists them with referral processing and scheduling.
• Collects co-pays and posts charges.
• Processes charge entry and patient balances.
• Distributes information to patients regarding office policies, procedures, and practice information.
• Explains the patient portal and assists with patient enrollment.
• Performs additional responsibilities as needed

Qualifications

Education

Required: High school diploma/GED.

Preferred: Completion of medical office assistant program

Experience

Required: Must have 1 year of working in a medical office setting

Sign on Bonus is for New Hires Only!

Tenet Healthcare/TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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Organization Description

In affiliation with California Practice Staff, First California Physician Partners and Desert Care Network are comprised of several hospitals, as well as primary and specialty care practices. We offer modern, comfortable facilities equipped with some of the most advanced diagnostic and treatment technologies. Our experienced network of providers is committed to providing patients with quality, compassionate care. Teamwork and a strong focus on our patients needs are at the core of everything we do.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.