Patient Services Rep — Growth, Benefits & Front Office Impact

Davis Eye Center; Fort Wayne (IN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Starting wage $16-$18/hour

6.5 paid holidays per year + 2 floatng

Approximately 8 days of PTO within the

Health, dental, vision, and 401k

Growth and wage increase through cert.

Job summary

Davis Eye Center is seeking a Patient Services Representative in Fort Wayne to facilitate communication between patients and doctors, clinical staff, and administrative teams. You will verify insurance, obtain pre-authorizations, check patients in and out, schedule appointments, answer phones, triage, and maintain charts.

The role requires strong attention to detail, courtesy, and teamwork in a professional medical office.

Qualifications

• High school diploma or better.

Responsibilities

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Verify chart documentation and insurance information, post payments
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
• Monitor patient flow throughout the office, properly communicating delays
• Provide a safe and clean office environment
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

Skills

Customer service

Scheduling

Billing

Data entry

Education

High School or better

Job description

Davis Eye Center is seeking a Patient Services Representative in Fort Wayne to facilitate communication between patients and doctors, clinical staff, and administrative teams. You will verify insurance, obtain pre-authorizations, check patients in and out, schedule appointments, answer phones, triage, and maintain charts.

The role requires strong attention to detail, courtesy, and teamwork in a professional medical office.