Patient Services & Registration Specialist

Summit Health; Bloomfield (CT); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

401k savings plan

Medical, dental, vision coverage

Job summary

Starling Physicians is seeking a reliable receptionist to greet patients, manage scheduling, and handle registrations at our care locations. You will support front-desk operations and coordinate with clinical staff to ensure smooth patient flow.

Responsibilities include answering phones, processing insurance verifications, and assisting with daily payments and deposits. Strong English communication, attention to detail, and basic computer skills are essential.

Qualifications

• High School Graduate or GED required. Associate Degree preferred.
• Ability to communicate in English, both orally and in writing.
• Must have excellent customer service skills.
• Must have the ability to organize and perform multiple tasks in a timely manner.
• Knowledge of medical office and terminology preferred.
• Basic proficiency in computer use required. Previous experience with Standard Office Technology in a Windows based environment preferred.
• Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.

Responsibilities

• Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
• Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
• Prompts answers calls, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette.
• Informs patients of delay in physician schedules, assists with patient comfort while delayed.
• Posts all self-pay charges, collects payments, and provides patient with receipt; reconciles daily payments.

Skills

Customer service

Registration & scheduling

Phone etiquette

English fluency

Multitasking

Education

High School Diploma or GED

Associate Degree preferred

Tools

EHR systems

Practice Management System

Window-based software

Job description

Starling Physicians is seeking a reliable receptionist to greet patients, manage scheduling, and handle registrations at our care locations. You will support front-desk operations and coordinate with clinical staff to ensure smooth patient flow.

Responsibilities include answering phones, processing insurance verifications, and assisting with daily payments and deposits. Strong English communication, attention to detail, and basic computer skills are essential.