Patient Services & Registration Specialist

Ally Medical; Austin, Northern (TX, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Ally Medical is seeking a Patient Service Representative to assist patients with registration, verify benefits, collect payment at point of service, and answer policy questions. The role emphasizes accuracy, confidentiality, and friendly service.

You will input patient information into the EHR and billing systems, manage documents, and support the billing office. A high school diploma and CPR/BLS are required, with 1+ year clerical experience preferred, and a professional appearance maintained.

Qualifications

• High School Diploma or GED required.
• 1+ year of clerical support experience preferred.
• CPR/BLS certification required.

Responsibilities

• Register patients: collect demographics, input insurance, verify benefits, obtain ER consent signatures.
• Enter patient data into EHR and billing software; file signed documents.
• Maintain and file patient records per policy and retention period.
• Provide medical records to other providers upon authorization.
• Log payments and cash receipts; manage cash drawer during shift.
• Maintain billing records with payment logs and payer information.

Skills

Medical terminology

Active listening

Basic computer skills

Attention to detail

Multitasking

Education

High School Diploma/GED

Clerical experience

CPR/BLS Certification

Tools

EHR software

Billing software

Job description

Ally Medical is seeking a Patient Service Representative to assist patients with registration, verify benefits, collect payment at point of service, and answer policy questions. The role emphasizes accuracy, confidentiality, and friendly service.

You will input patient information into the EHR and billing systems, manage documents, and support the billing office. A high school diploma and CPR/BLS are required, with 1+ year clerical experience preferred, and a professional appearance maintained.