On-Call Patient Service Specialist

Ally Medical Management LLC; Frisco (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Ally Medical Management LLC is seeking a Patient Service Representative to assist patients with services, explain policies, and support healthcare decisions. The role includes verifying insurance and ensuring payment due at time of service is collected, while maintaining a clean and professional appearance.

The position requires a High School Diploma or GED, 1+ year clerical experience, CPR/BLS certification, and familiarity with EHR and billing software.

Qualifications

• Basic medical terminology knowledge.
• Excellent active listening skills with strong service orientation.
• Basic computer knowledge and accurate data entry.
• Detail- and multitask-oriented with ability to handle busy front desk work.

Responsibilities

• Collect patient demographics and input insurance information.
• Verify benefits and obtain signatures on consent forms.
• Enter patient data into EHR and billing software; scan documents.
• Maintain and file patient records; manage records per policy.
• Log payments and cash receipts; manage cash drawer during shift.
• Protect patient confidentiality and comply with privacy laws.

Skills

Medical terminology

Active listening

Computer literacy

Attention to detail

Education

High School Diploma/GED

Clerical experience 1+ years

CPR/BLS Certification

Tools

EHR software

Billing software

Square payment system

Job description

Ally Medical Management LLC is seeking a Patient Service Representative to assist patients with services, explain policies, and support healthcare decisions. The role includes verifying insurance and ensuring payment due at time of service is collected, while maintaining a clean and professional appearance.

The position requires a High School Diploma or GED, 1+ year clerical experience, CPR/BLS certification, and familiarity with EHR and billing software.