Patient Services Advocate

Ally Medical Management LLC; Dripping Springs (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Ally Medical Management LLC is seeking a Patient Service Representative to assist patients with services, explain policies and collect payment at the time of service. The role requires verifying insurance benefits and entering data into the EHR and billing systems.

The candidate will maintain patient records, provide front-office support, ensure privacy compliance, and adhere to security policies. CPR/BLS certification is required.

Qualifications

• Basic knowledge of medical terminology.
• Excellent active listening skills and a strong service orientation.
• Basic computer knowledge.
• Detail- and multitask-oriented.

Responsibilities

• Front office registration: collect demographics, input insurance, verify benefits, obtain ER consent signatures.
• Enter patient data into EHR and billing software; file signed documents.
• Maintain and file patient records per DSHS retention requirements.
• Provide medical records to other providers upon authorization.
• Log payments and cash receipts using Square; manage cash drawer.
• Maintain billing records for payments and payer information.

Skills

Medical terminology

Active listening

Computer basics

Attention to detail

Education

High School Diploma/GED

CPR/BLS Certification

Job description

Ally Medical Management LLC is seeking a Patient Service Representative to assist patients with services, explain policies and collect payment at the time of service. The role requires verifying insurance benefits and entering data into the EHR and billing systems.

The candidate will maintain patient records, provide front-office support, ensure privacy compliance, and adhere to security policies. CPR/BLS certification is required.