Patient Services Receptionist & Front Desk Admin

NHS Jobs; South Carolina; Presencial; USD 23.000 - 28.000; Jornada completa

Descripción de la vacante

Dorset County Hospital NHS Foundation Trust is seeking a friendly Receptionist to manage post, answer calls, and greet visitors at the main reception. You will sort and organise incoming post, franking of outgoing post, receive deliveries, maintain cleanliness, and handle patient information with confidentiality while assisting distressed patients.

The role requires courteous communication, efficient liaison with staff, and adherence to hospital procedures to ensure smooth front-desk operations.

Formación

• Post handling and front desk duties as described.
• Information provision to internal/external enquiries with confidentiality.
• Maintain cleanliness and order in reception areas.

Responsabilidades

• Sort incoming post and franking of outgoing mail.
• Receive and record external deliveries and couriers.
• Answer telephone calls politely and forward to staff.
• Provide information to the public and complainants following procedures.
• Review online systems to access patient information (PAS).
• Respect patient confidentiality at all times.
• Assist anxious/distressed patients/visitors as needed.

Descripción del empleo

Dorset County Hospital NHS Foundation Trust is seeking a friendly Receptionist to manage post, answer calls, and greet visitors at the main reception. You will sort and organise incoming post, franking of outgoing post, receive deliveries, maintain cleanliness, and handle patient information with confidentiality while assisting distressed patients.

The role requires courteous communication, efficient liaison with staff, and adherence to hospital procedures to ensure smooth front-desk operations.