Main Receptionist

NHS Jobs; South Carolina; Presencial; USD 23.000 - 28.000; Jornada completa

Descripción de la vacante

Dorset County Hospital NHS Foundation Trust is seeking a friendly Receptionist to manage post, answer calls, and greet visitors at the main reception. You will sort and organise incoming post, franking of outgoing post, receive deliveries, maintain cleanliness, and handle patient information with confidentiality while assisting distressed patients.

The role requires courteous communication, efficient liaison with staff, and adherence to hospital procedures to ensure smooth front-desk operations.

Formación

• Post handling and front desk duties as described.
• Information provision to internal/external enquiries with confidentiality.
• Maintain cleanliness and order in reception areas.

Responsabilidades

• Sort incoming post and franking of outgoing mail.
• Receive and record external deliveries and couriers.
• Answer telephone calls politely and forward to staff.
• Provide information to the public and complainants following procedures.
• Review online systems to access patient information (PAS).
• Respect patient confidentiality at all times.
• Assist anxious/distressed patients/visitors as needed.

Descripción del empleo

Sorting and organising all incoming post to the Dorset County Hospital NHS Foundation Trust to agreed time schedules Franking of outgoing external post and sorting of outgoing internal post according to agreed time schedules. Receiving and recording all external deliveries, Royal Mail and External Postal Couriers. Answering telephone calls to the Dorset County Hospital NHS Foundation Trust premises in a polite and friendly manner and forwarding to the correct and relevant members of staff efficiently, in line with laid-down procedures. Providing information in response to internal and external enquiries, including those from the public and complainants. The post holder will be required to review online systems in order to facilitate patient information (PAS). Have respect for patient confidentiality at all times. To maintain high standards of cleanliness and ensure that in all areas of your responsibility remain tidy. The Receptionist potentially will be dealing with anxious/distressed patients/visitors on a daily basis

Dorset County Hospital NHS Foundation Trust

Dorset County Hospital NHS Foundation Trust

Dorset County Hospital NHS Foundation Trust