Patient Services Pro - Outpatient Infusion Center

Bon Secours Mercy Health; United States; Sur place; USD 35 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Benefits package

Paid time off

Tuition assistance

Résumé du poste

Mercy Health is hiring a Patient Services Representative for the Outpatient Infusion Center at the Springfield Cancer Center. You will handle patient registration, verify demographics and insurance, schedule appointments, and manage patient records with accuracy and courtesy.

You will also assist with referrals, authorization processes, and follow-up scheduling, while ensuring a smooth patient flow and excellent customer service across locations when needed.

Qualifications

• High School Diploma or GED required.
• Experience in patient registration/healthcare preferred.

Responsabilités

• Serves as the primary point of contact between patients and physician practices.
• Provides strong communication and excellent customer service when greeting patients and the community.
• Answers calls, routes them, schedules patients, and enters scheduling information into the system.
• Processes patients in practice as they present for appointments.
• Counts and collects patient liabilities, processes payments, and reconciles the cash drawer at close.

Connaissances

Customer service

Communication

Formation

High School Diploma or GED

Description du poste

Mercy Health is hiring a Patient Services Representative for the Outpatient Infusion Center at the Springfield Cancer Center. You will handle patient registration, verify demographics and insurance, schedule appointments, and manage patient records with accuracy and courtesy.

You will also assist with referrals, authorization processes, and follow-up scheduling, while ensuring a smooth patient flow and excellent customer service across locations when needed.