Patient Services Pro for Outpatient Infusion Center

Mercy Health; United States; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Tuition assistance

Paid time off

Job summary

Mercy Health is seeking a Patient Services Representative for the Outpatient Infusion Center at the Springfield Cancer Center. The role focuses on patient registration, insurance verification, scheduling, and delivering exceptional customer service to patients and families.

Primary responsibilities include processing registrations, collecting and calculating patient liabilities, and coordinating with the practice staff to ensure smooth patient flow and accurate medical records.

Qualifications

• Experience in patient registration/healthcare preferred.
• Strong communication and customer service skills.
• Ability to verify insurance and process registrations accurately.

Responsibilities

• Serve as primary point of contact between patients and practices.
• Greet patients and provide excellent customer service.
• Schedule appointments and enter information into computer system.
• Verify demographics and insurance, and collect patient payments when needed.
• Assist with referrals, MyChart, and online scheduling.
• Maintain patient charts and assist with documentation as required.

Skills

Patient registration

Insurance verification

Scheduling

Customer service

Communications

Education

High School Diploma or GED

Job description

Mercy Health is seeking a Patient Services Representative for the Outpatient Infusion Center at the Springfield Cancer Center. The role focuses on patient registration, insurance verification, scheduling, and delivering exceptional customer service to patients and families.

Primary responsibilities include processing registrations, collecting and calculating patient liabilities, and coordinating with the practice staff to ensure smooth patient flow and accurate medical records.