Patient Services Pro - Front Desk & Scheduling (Full-Time)

BJC HealthCare; Missouri; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

401(k) match

Tuition Assistance

Paid Time Off

Job summary

BJC HealthCare’s BJC Medical Group in Saint Louis, Missouri seeks a full-time Patient Service Representative to manage front office tasks, check-ins, and scheduling. You’ll handle patient interactions, maintain financial records, and support clinic operations in a busy medical office.

The role requires strong data entry, attention to detail, and ability to educate patients on billing requirements. This position offers full-time hours and benefits, with day shifts in a patient-facing environment.

Qualifications

• High School Diploma or GED required.
• 2–5 years of relevant experience in a medical or front-office role.

Responsibilities

• Handles telephone calls from patients and staff; forwards calls requiring triage.
• Performs receptionist duties with close attention to detail and professionalism.
• Verifies health insurance information and educates patients on regulations; collects payments and records data.
• Data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
• Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

Education

High School Diploma or GED

Job description

BJC HealthCare’s BJC Medical Group in Saint Louis, Missouri seeks a full-time Patient Service Representative to manage front office tasks, check-ins, and scheduling. You’ll handle patient interactions, maintain financial records, and support clinic operations in a busy medical office.

The role requires strong data entry, attention to detail, and ability to educate patients on billing requirements. This position offers full-time hours and benefits, with day shifts in a patient-facing environment.