Patient Services Rep - No Call or Weekends (Outpatient)

BJC HealthCare (old 2); Creve Coeur (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Job summary

BJC Medical Group – Gastroenterology in Creve Coeur is hiring a full-time Patient Services Representative to manage front office duties, patient check-ins, and appointment scheduling. You will handle insurance verification, educate patients on billing rules, and assist with data entry for charges.

The role emphasizes accuracy, courteous patient interaction, and collaboration with the Central Billing Office to ensure charges are captured correctly.

Qualifications

• Handles telephone calls from patients and staff, and triages when needed.
• Performs receptionist duties with attention to detail and professionalism.
• Verifies health insurance information and educates patients on applicable regulations; collects payments.

Responsibilities

• Check-in patients and schedule appointments.
• Maintain patient financial records and assist with billing coordination.
• Coordinate information with Central Billing Office to ensure charges are captured.

Skills

Telephone triage

Receptionist duties

Insurance verification

Data entry

Billing coordination

Education

High School Diploma or GED

Job description

BJC Medical Group – Gastroenterology in Creve Coeur is hiring a full-time Patient Services Representative to manage front office duties, patient check-ins, and appointment scheduling. You will handle insurance verification, educate patients on billing rules, and assist with data entry for charges.

The role emphasizes accuracy, courteous patient interaction, and collaboration with the Central Billing Office to ensure charges are captured correctly.