Patient Services Pro: Front Desk & Scheduling

Penn Highlands Healthcare; Monongahela (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Penn Highlands Healthcare is seeking a Patient Service Representative to manage daily business office functions in a medical practice. You will greet patients, assess their needs and route them to appropriate health care providers and services.

Duties include scheduling, record maintenance, processing orders, answering telephones, and retrieving test results. Qualifications include a high school diploma, 1-2 years in a physician office, proficient typing and MS Office skills, and CPR

Qualifications

• High school diploma or equivalent required.
• 1-2 years past physician office experience preferred.
• Typing/computer skills including Microsoft Office required.
• CPR certification from the American Heart Association within the first year of hire in position required.
• Knowledge and understanding of regulatory requirements of third party payors such as Medicare, Medicaid and Blue Shield preferred.

Responsibilities

• Organize and perform all business office functions for daily operation in the Medical Practice.
• Receive patients, assess needs and facilitate access to health care providers and services.
• Schedule appointments, maintain records, process orders, answer phones and retrieve test results.
• Provide clerical support for medical office personnel.

Skills

Typing/Computer skills

Regulatory knowledge

CPR certification

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Penn Highlands Healthcare is seeking a Patient Service Representative to manage daily business office functions in a medical practice. You will greet patients, assess their needs and route them to appropriate health care providers and services.

Duties include scheduling, record maintenance, processing orders, answering telephones, and retrieving test results. Qualifications include a high school diploma, 1-2 years in a physician office, proficient typing and MS Office skills, and CPR