Patient Service Specialist — Front Desk & Scheduling

Penn Highlands Healthcare; Du Bois (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Compensation based on work

Professional Development

Supportive and Experienced Peers

Job summary

Penn Highlands Healthcare in Nebraska is seeking a Patient Service Representative to manage front-office and medical office duties, including greeting patients, scheduling, maintaining records, processing orders, answering phones, and retrieving test results.

This role requires strong typing and MS Office skills, CPR certification within the first year, and familiarity with regulatory requirements for Medicare/Medicaid and Blue Shield, with opportunities for professional development and a

Qualifications

• High school diploma or equivalent required.
• 1–2 years of physician office experience preferred.
• Typing/computer skills including Microsoft Office required.
• CPR certification from the American Heart Association within the first year of hire in position required.
• Knowledge and understanding of regulatory requirements of third party payors such as Medicare, Medicaid and Blue Shield preferred.

Responsibilities

• Organizes and performs all business office functions for daily operation within the Medical Practice.
• Receives patients, assesses needs, and ensures access to appropriate health care providers and services.
• Performs scheduling, record maintenance, order facilitation, answers phones, retrieves test results, and provides clerical support to medical office personnel.

Skills

Typing

MS Office

Communication

Customer service

Education

High school diploma

Tools

MS Office

Job description

Penn Highlands Healthcare in Nebraska is seeking a Patient Service Representative to manage front-office and medical office duties, including greeting patients, scheduling, maintaining records, processing orders, answering phones, and retrieving test results.

This role requires strong typing and MS Office skills, CPR certification within the first year, and familiarity with regulatory requirements for Medicare/Medicaid and Blue Shield, with opportunities for professional development and a