Patient Services & Office Assistant

Shopko Optical; Fitchburg (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Volunteer Time Off

Sick Pay for Hourly Teammates

Health & Wellbeing Benefits

Voluntary/Cafeteria Offerings

Employee Assistance Program

On the Job Training & Certification

Teammate Recognition Program

Job summary

Shopko Optical in Fitchburg, WI is seeking a front desk teammate to support the optical center team. You will greet patients, answer the phone, book appointments, and help with patient files while providing friendly, efficient service.

This role emphasizes strong communication, organization, and teamwork as you handle routine transactions, organize records, and assist colleagues to ensure a smooth patient experience.

Qualifications

• High School Diploma or equivalent required.
• Experience in an office setting preferred.
• Basic computer skills required.

Responsibilities

• Greet patients and customers at the optical center.
• Answer the telephone professionally and route calls.
• Book and confirm appointments accurately.
• Process transactions in billing and POS systems.
• Organize and file patient records.

Skills

Multitasking

Communication

Organizational skills

Interpersonal skills

Attention to detail

Education

High School Diploma or equivalent

Tools

POS systems

Billing software

Job description

Shopko Optical in Fitchburg, WI is seeking a front desk teammate to support the optical center team. You will greet patients, answer the phone, book appointments, and help with patient files while providing friendly, efficient service.

This role emphasizes strong communication, organization, and teamwork as you handle routine transactions, organize records, and assist colleagues to ensure a smooth patient experience.