Full-Time Optical Sales Associate — Training & Patient Care

Shopko Optical; Fitchburg (WI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

On the Job Training & Certification

Vacation pay / volunteer pay / paidhol

Personal day

Sick Pay

Employee Assistance Program

Job summary

Shopko Optical in Fitchburg, WI is seeking a Full-time Optical Sales Associate to join our team. On-the-job training provided, no experience necessary.

You will provide excellent patient and customer service in the selection, ordering and dispensing eyewear, prepare work orders for Optical Lab, and assist the Optometrist with case histories and screenings. The role supports a busy optical center and offers opportunities for growth.

Qualifications

• High School Graduate or equivalent.
• Maintain license as required by state.
• Complete Shopko OCE Certification requirements and calendar modules.
• Previous experience in an office and/or optical dispensing is preferred.
• Able to handle multiple customer interactions/phone calls at a time.
• Able to analyze prescriptions and assist with repairs and adjustments.

Responsibilities

• Provide excellent customer and patient service according to company and Optical Center standards.
• Analyze patient eyewear needs and recommend lenses, coatings and frames.
• Order and dispense eyewear accurately and professionally.
• Assist patients with frame repairs and adjustments and contact lenses care.
• Assist Optometrist with case histories and screenings.

Skills

Customer service

Communication

Multitasking

Sales

Education

High School Diploma or equivalent

Tools

-

Job description

Shopko Optical in Fitchburg, WI is seeking a Full-time Optical Sales Associate to join our team. On-the-job training provided, no experience necessary.

You will provide excellent patient and customer service in the selection, ordering and dispensing eyewear, prepare work orders for Optical Lab, and assist the Optometrist with case histories and screenings. The role supports a busy optical center and offers opportunities for growth.