Patient Services & Medical Support Specialist

Veterans Health Administration; Pittsburgh (Allegheny County); On-site; USD 44,000 - 57,000; Full time

Job summary

Veterans Health Administration in Pittsburgh is seeking a Medical Support Assistant (MSA) to support physicians, nurses, and other clinicians by handling clerical and auxiliary tasks for patient care. The role involves phones, greetings, and coordinating with staff to ensure smooth patient flow.

The MSA will schedule routine and specialized appointments, relay messages, and help maintain electronic medical charts, while ensuring accurate demographic data and timely responses to inquiries.

Qualifications

• High school diploma or equivalent required.
• Official education documentation may be required for Federal employment.
• Education must be recognized by the U.S. Department of Education.

Responsibilities

• Answering phones and greeting patients.
• Scheduling appointments and relaying messages to staff.
• Verifying provider orders and maintaining electronic medical records.
• Performing routine clerical duties related to patient care.

Education

High school diploma or equivalent

Education verification for federal employment

Recognition of foreign education documentation

Job description

Veterans Health Administration in Pittsburgh is seeking a Medical Support Assistant (MSA) to support physicians, nurses, and other clinicians by handling clerical and auxiliary tasks for patient care. The role involves phones, greetings, and coordinating with staff to ensure smooth patient flow.

The MSA will schedule routine and specialized appointments, relay messages, and help maintain electronic medical charts, while ensuring accurate demographic data and timely responses to inquiries.