Patient Services Manager 2

Sodexo Group; Fayetteville (AR); On-site; USD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Patient Service Manager, where you will oversee operations in a dynamic healthcare environment. This role involves managing high-quality food services, ensuring patient satisfaction, and maintaining compliance with safety standards. With a focus on leadership and collaboration, you'll have the opportunity to foster employee success and contribute to community progress. The company offers a comprehensive benefits package and career growth opportunities, making this an exciting chance to enhance your career in culinary services.

Benefits

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off and Holidays

Career Growth Opportunities

Tuition Reimbursement

Qualifications

• Minimum 2 years in food or culinary services, including restaurants and catering.
• Proven leadership in supervisory roles with strong collaboration skills.

Responsibilities

• Oversee daily patient services operations and manage food services.
• Develop client relationships and ensure compliance with standards.
• Create strategic plans and meet financial targets.

Skills

Leadership in employee engagement

Culinary production experience

Customer service

Communication skills

Flexibility in responsibilities

Education

Associate's Degree

Job description

Role Overview

Sodexo is seeking a Patient Service Manager 2 for Cape Fear Valley Medical Center in Fayetteville, NC. This role requires flexibility in scheduling, as managers may rotate between early day and evening hours.

Cape Fear Valley Medical Center is a trauma level III acute care hospital with 733 licensed beds and 78 rehabilitation beds. It is part of the Cape Fear Valley Health System, the 8th largest health system in North Carolina, with 916 patient beds, serving a six-county region and over 935,000 patients annually.

What You'll Do

• Oversee daily patient services operations
• Coordinate tasks through subordinate supervisors and staff
• Manage high-quality food services and patient meal operations
• Meet financial targets and goals for the company and client
• Develop and maintain client and customer relationships
• Create strategic plans
• Ensure compliance with HACCP, regulations, and standards
• Interact daily with patients, families, and clinical teams to ensure satisfaction
• Uphold Sodexo standards

What We Offer

Compensation is fair and based on education, experience, skills, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care, and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Holidays
• Career Growth Opportunities and Tuition Reimbursement

Additional information is provided upon hire.

What You Bring

• Proven leadership in employee engagement and supervisory roles, with strong collaboration skills
• Culinary production experience and knowledge of safety and sanitation standards
• Ability to manage multiple priorities, communicate professionally, and deliver high customer service
• Ability to foster employee success and enhance team value
• Flexibility to take on additional responsibilities as needed

Who We Are

Sodexo aims to create a better everyday for everyone, improving quality of life and contributing to community progress. We partner with clients to deliver food services, catering, facilities management, and other solutions globally. We value diversity and inclusion, providing equal employment opportunities and fostering a respectful environment. For assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education: Associate's Degree or equivalent experience
Minimum Management Experience: 2 years
Minimum Functional Experience: 2 years in food or culinary services, including restaurants, catering, institutional services, etc.