Commercial Insurance | Client Service Manager

ZipRecruiter; City of Syracuse (NY); Remote; USD 65,000 - 100,000; Full time

Job summary

A leading company in the insurance sector is seeking a Client Service Manager for their small business clientele. This fully remote role requires a seasoned professional with 3-6 years in commercial insurance account servicing and a P&C license. The successful candidate will manage client relationships, ensuring operational excellence and strategic engagement. With a competitive salary range and flexible work arrangements, this position offers significant growth and development opportunities.

Benefits

Generous 401K

Continuous educational support

Career development opportunities

Hybrid schedules

Qualifications

• 3-6 years in commercial insurance account servicing.
• Deep knowledge of insurance products and documentation.
• Independent yet collaborative team player, open to continuous learning.

Responsibilities

• Manage, consult, and grow a dedicated book of business.
• Nurture and expand existing client relationships.
• Handle renewals, document issuance, and account servicing.

Skills

Client Relationship Mastery

Operational Excellence

Strategic Engagement

Tech-savvy

Education

College degree or equivalent industry designations

P&C license

Tools

Word

Excel

Outlook

Applied/EPIC/TAM AMS360

Job description

Job Description

Job Location: Winter Park, FL

Job Title:

Client Service Manager | Commercial Lines

Commercial Lines Account Manager | Focusing on Small to Middle Market Clients

Flexible Work Arrangement

Embrace the future of work with our fully remote option, tailored for the exceptional candidate. Occasional office visits meld the best of both worlds.

Your Role

As a guardian of our select small business clientele, you'll be the cornerstone of their insurance experience. Your mission is to manage, consult, and grow a dedicated book of business. This involves:

1. Client Relationship Mastery: Nurturing and expanding existing relationships through expert consultation. Your advice on coverage will be invaluable, and your skill in identifying cross-sell and up-sell opportunities will drive our mutual success.
2. Operational Excellence: Efficiently managing renewals, document issuance, and all aspects of account servicing within strict timelines. Your attention to detail will ensure seamless operations.
3. Strategic Engagement: Handling non-renewals, cancellations, and renewals like a pro. You'll also flex your marketing muscle, preparing submissions that resonate.

Who You Are

• A seasoned professional with 3-6 years in commercial insurance account servicing.
• Proud holder of a P&C license, with deep knowledge of insurance products and documentation.
• A tech-savvy individual with proficiency in Word, Excel, Outlook, and ideally, Applied/EPIC/TAM AMS360.
• An independent yet collaborative team player, open to continuous learning, with a college degree or equivalent industry designations.

Why Us

• Investment in You: Generous 401K, continuous educational support, and ample career development opportunities.
• Flexibility: Hybrid schedules to balance your professional and personal life.
• Growth: A role that expands and evolves with you.

Compensation

We believe in fair and competitive compensation. For this role, the salary range is $65,000 to $100,000, commensurate with your experience, skills, and certifications.