Patient Services Manager 2

Sodexo; Fayetteville (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

An established industry player is seeking a Patient Service Manager to oversee operations at a leading medical center. In this role, you will ensure high-quality food services and manage a dynamic team while achieving financial targets. This position offers opportunities for career growth and a comprehensive benefits package, including medical and dental coverage, a 401(k) plan, and paid time off. If you have a passion for improving patient experiences and possess strong leadership skills, this role is perfect for you.

Benefits

Medical, Dental, and Vision Programs

401(k) with Matching Contributions

Paid Time Off

Tuition Reimbursement

Qualifications

• Minimum 2 years of management experience in food or culinary services.
• Strong leadership and collaboration skills required.

Responsibilities

• Oversee daily patient services operations and manage multiple priorities.
• Ensure compliance with HACCP and regulatory standards.

Skills

Leadership Skills

Supervisory Experience

Culinary Production

Safety and Sanitation Compliance

Customer Service

Education

Associate's Degree

Job description

Role Overview

Sodexo is seeking a Patient Service Manager 2 for Cape Fear Valley Medical Center in Fayetteville, NC. In this role, you will need to be flexible with your schedule, as managers may rotate between early day and later evening hours.

Cape Fear Valley Medical Center is a trauma level III acute care hospital with 733 licensed beds and 78 rehabilitation beds. It is part of the Cape Fear Valley Health System, the 8th largest health system in North Carolina, with 916 patient beds, serving a six-county region and over 935,000 patients annually.

What You'll Do

• Oversee day-to-day patient services operations
• Coordinate required tasks through subordinate supervisors and frontline staff
• Deliver high-quality food services in patient meal management
• Achieve financial targets and goals for the company and client
• Develop and maintain client and customer relationships
• Develop strategic plans
• Ensure HACCP, regulatory, and standards compliance
• Interact daily with patients, families, and clinical teams to ensure satisfaction
• Meet Sodexo standards

What We Offer

Compensation is fair and based on education, experience, skills, and training. Sodexo offers a comprehensive benefits package, including:

• Medical, Dental, Vision, and Wellness Programs
• 401(k) with matching contributions
• Paid Time Off and holidays
• Career growth and tuition reimbursement

What You Bring

• Strong leadership skills, supervisory experience, and ability to work collaboratively
• Experience in culinary production, safety, and sanitation compliance
• Ability to manage multiple priorities, communicate professionally, and provide excellent customer service
• Ability to drive team success and manage responsibilities flexibly

Who We Are

Sodexo aims to create a better everyday experience and improve quality of life. We value diversity, inclusion, and fairness, providing equal employment opportunities. Our services include food, catering, facilities management, and more worldwide. For application assistance, please complete this form.

Qualifications & Requirements

Minimum Education: Associate's Degree or equivalent experience
Minimum Management Experience: 2 years
Minimum Functional Experience: 2 years in food or culinary services (restaurants, catering, institutional, etc.)