Patient Services Lead - Medical Office Concierge

US Oncology Inc.; Austin (TX); Vor Ort; USD 35.000 - 55.000; Vollzeit

Zusammenfassung

US Oncology Network is seeking a Patient Services Coordinator for Texas Oncology in Lakeway, TX. The role involves greeting patients, scheduling appointments, and handling calls with care to ensure a smooth patient experience.

Level 1–Sr based on experience; the clinic emphasizes compassion, collaboration, and professional growth in a fast-paced environment with a strong focus on patient-centered care.

Qualifikationen

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel.
• Must complete required e-learning courses within 90 days.

Aufgaben

• Greets patients and visitors professionally and checks in.
• Registers and schedules appointments efficiently.
• Answers and screens calls, relays messages to staff.
• Collects demographics and insurance information; collects co-pays when applicable.
• Maintains lobby area and filing of charts and forms.

Kenntnisse

Customer service

Receptionist experience

Professional communication

Team collaboration

Ausbildung

High School Diploma

Tools

Outlook

Microsoft Word

Microsoft Excel

Jobbeschreibung

US Oncology Network is seeking a Patient Services Coordinator for Texas Oncology in Lakeway, TX. The role involves greeting patients, scheduling appointments, and handling calls with care to ensure a smooth patient experience.

Level 1–Sr based on experience; the clinic emphasizes compassion, collaboration, and professional growth in a fast-paced environment with a strong focus on patient-centered care.