Patient Services Front Desk Specialist — Growth & PTO

Bridgeview Eye Partners; Elmhurst (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

6.5 paid holidays

PTO within first year

Certification program growth

Job summary

KEI Elmhurst is seeking a friendly, detail-oriented Patient Services Representative to greet patients, verify information, schedule appointments, and help with check-in/check-out and billing. You’ll be the welcoming point for patients and a liaison with insurance and office staff.

Starting wage depends on experience, with 6.5 paid holidays per year, PTO within the first year, and growth opportunities through a company-paid certification program.

Responsibilities

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and entering data into EHR
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from reports, and submitting essential reports
• Monitor patient flow throughout the office, communicating delays
• Provide a safe and clean office environment
• Perform other duties as determined by the office manager and doctor(s)

Job description

KEI Elmhurst is seeking a friendly, detail-oriented Patient Services Representative to greet patients, verify information, schedule appointments, and help with check-in/check-out and billing. You’ll be the welcoming point for patients and a liaison with insurance and office staff.

Starting wage depends on experience, with 6.5 paid holidays per year, PTO within the first year, and growth opportunities through a company-paid certification program.