Patient Services Front Desk Specialist

Trinity Health Mid-Atlantic; United States; On-site; USD 26,000 - 34,000; Full time

Job summary

Trinity Health Mid-Atlantic in Fayetteville is seeking a Medical Receptionist to support office operations and work with staff to provide efficient patient care.

The position requires a high school diploma or equivalent, 1–2 years’ experience, strong communication and computer skills, multi-line phones, and good interpersonal abilities. Pay range is $19.00–$25.00 per hour; this is a full-time, on-site role.

Qualifications

• High school graduate or equivalent, business school or formal secretarial training a plus. One to two years’ experience preferred.
• Multi-line telephones, PC and appropriate software knowledge, knowledge of office equipment and supplies.
• Good communication skills both oral and written as well as good interpersonal skills required. Customer service orientated.

Responsibilities

• Promote a healthy work environment
• Schedule appointments on provider schedules
• Review schedules based on provider preference lists and update appropriately
• Collaborate and communicate regularly with management regarding goals, needs/concerns
• Pre-registration
• Reviewing revenue reports to ensure charges are billed appropriately
• Collect co pay/balances due for each patient
• Checking in patients for appointments
• Checking out patients for appointments
• Phone support – Incoming and outgoing phone calls
• Scanning and faxing documentation
• Confirmation phone calls

Skills

Communication skills

Professionalism

Confidentiality

Customer service

Attention to detail

Education

High school diploma or equivalent

Secretarial training / business school a plus

Tools

PCs

Multi-line phone system

Fax machine

Copier

Email system

Typewriter

Job description

Trinity Health Mid-Atlantic in Fayetteville is seeking a Medical Receptionist to support office operations and work with staff to provide efficient patient care.

The position requires a high school diploma or equivalent, 1–2 years’ experience, strong communication and computer skills, multi-line phones, and good interpersonal abilities. Pay range is $19.00–$25.00 per hour; this is a full-time, on-site role.