Patient Services & Front Desk Specialist

Trinity Health Mid-Atlantic; Oakbrook Terrace (IL); On-site; USD 38,000 - 51,000; Full time

Benefits offered by this job

Medical/Dental/Vision Benefits

403(b)

Employee Assistance Program

Employee Discounts

Tuition Reimbursement

Competitive wages

Job summary

Loyola Medicine is seeking a Front Desk Service Rep to promote a positive patient experience and ensure efficient clerical operations within the physician practice. The role includes greeting patients, managing phones, and handling registration and check-out processes.

The position requires a GED or high school level education, with an Associate's degree preferred, and at least one year of work history. Experience in administration or healthcare is highly preferred, and visa sponsorship is not

Qualifications

• GED or high school level education is required.
• Associate's degree is preferred.
• At least one year of work history is required.
• Experience in general administration, healthcare, or related field is highly preferred.
• Authorized to work in the U.S. without visa sponsorship.

Responsibilities

• Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
• Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
• Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
• Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Education

GED or High School

Associate's degree (preferred)

Job description

Loyola Medicine is seeking a Front Desk Service Rep to promote a positive patient experience and ensure efficient clerical operations within the physician practice. The role includes greeting patients, managing phones, and handling registration and check-out processes.

The position requires a GED or high school level education, with an Associate's degree preferred, and at least one year of work history. Experience in administration or healthcare is highly preferred, and visa sponsorship is not