Patient Services Front Desk Specialist

LCH Lab. Corp. of America Holdings; Fort Wayne (IN); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid Time Off (PTO)

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Fort Wayne, IN is hiring a Patient Intake Representative to greet patients, schedule appointments, and register patients for services. You will handle patient data entry, verify insurance, collect payments, and support lab operations with clerical tasks in a busy healthcare setting.

Ideal candidates have at least 1 year of customer service and medical office experience, with strong attention to detail and MS Office skills.

Qualifications

• High School Diploma or GED or equivalent.
• 1 year or more of customer service experience.
• 1 year or more medical offices experience.

Responsibilities

• Schedule patient appointments and greet patients upon arrival.
• Assist patients with registration and check-in procedures.
• Data entry of patient demographics and billing information.
• Verify insurance coverage and collect/post payments to patient accounts.
• Collect and prepare specimens for testing as needed.
• Call physician offices to confirm accuracy of test orders.
• Monitor and log patient wait times regularly.
• Notify supervisor of patient issues promptly.
• Promote Labcorp patient services information.
• Manage office supplies to ensure proper inventory levels.
• Open and close the office when necessary.
• Perform administrative and clerical duties as needed.

Skills

Customer service

Data entry

Teamwork

Attention to detail

Color vision test

Education

High School Diploma or GED

Tools

MS Office

Job description

Labcorp in Fort Wayne, IN is hiring a Patient Intake Representative to greet patients, schedule appointments, and register patients for services. You will handle patient data entry, verify insurance, collect payments, and support lab operations with clerical tasks in a busy healthcare setting.

Ideal candidates have at least 1 year of customer service and medical office experience, with strong attention to detail and MS Office skills.