Patient Intake & Front Desk Specialist

Labcorp; Fort Wayne (IN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Tuition Reimbursement

Job summary

Labcorp is seeking a Patient Intake Representative to support the Fort Wayne, IN location. The role involves greeting patients, scheduling, registration, data entry, and insurance verification within a busy clinical environment.

The ideal candidate has a high school diploma or GED and at least 1 year of customer service and medical office experience, with strong MS Office and data entry skills. Overtime flexibility and attention to detail are valued in this team-focused role.

Qualifications

• 1 year or more of customer service experience.
• 1 year or more medical offices experience.
• Proficiency in MS Office and data entry.
• Strong teamwork and organizational skills.

Responsibilities

• Schedule patient appointments and greet patients on arrival.
• Ensure a welcoming environment for patients and visitors.
• Assist patients with registration and check-in procedures.
• Enter patient demographics and billing information accurately.
• Verify insurance coverage and post payments to accounts.
• Collect and prepare specimens for testing as needed.
• Call physician offices to confirm test orders.
• Monitor and log patient wait times.
• Flag patient issues to supervisor promptly.
• Promote Labcorp patient services and information.

Skills

Customer service

Data entry

MS Office

Teamwork

Education

High School Diploma or GED

Job description

Labcorp is seeking a Patient Intake Representative to support the Fort Wayne, IN location. The role involves greeting patients, scheduling, registration, data entry, and insurance verification within a busy clinical environment.

The ideal candidate has a high school diploma or GED and at least 1 year of customer service and medical office experience, with strong MS Office and data entry skills. Overtime flexibility and attention to detail are valued in this team-focused role.