Patient Services Front Desk Specialist

Surgery Partners, Inc; Anchorage (AK); On-site; USD 38,000 - 52,000; Full time

Job summary

Surgery Partners, Inc. is seeking a Front Desk Representative for our Outpatient Surgery Center in Anchorage, AK. You will greet patients, perform check-in, and maintain accurate demographics and insurance information in our computer system and charts.

You will handle opening procedures, petty cash, co-pay and co-insurance collection, and provide front-desk support to patients and phones. The role requires a high school diploma, 1–2 years healthcare experience, strong communication, compassion,

Qualifications

• High School Diploma with 1–2 years healthcare experience.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems and programs.
• Knowledge of medical terminology.
• Ability to multitask.
• Ability to express compassion and kindness to patients.
• Professional and upbeat attitude.
• Strong written and verbal communication and customer relations.
• Ability to work effectively with medical staff, management, authorizations, external agencies and patients.
• Potential for sitting and standing in a normal office environment.
• Busy office with high patient contact.

Responsibilities

• Greet patients and conduct check-in procedures.
• Maintain current demographics and insurance in systems and charts.
• Handle opening procedures, petty cash, co-pays and co-insurance collection.
• Assist patients in the lobby and support phones/front office staff.
• Coordinate with medical staff and external agencies as needed.

Skills

Customer service

Medical terminology

Computer literacy

Multitasking

Communication

Compassion

Professionalism

Teamwork

Education

High School Diploma

Job description

Surgery Partners, Inc. is seeking a Front Desk Representative for our Outpatient Surgery Center in Anchorage, AK. You will greet patients, perform check-in, and maintain accurate demographics and insurance information in our computer system and charts.

You will handle opening procedures, petty cash, co-pay and co-insurance collection, and provide front-desk support to patients and phones. The role requires a high school diploma, 1–2 years healthcare experience, strong communication, compassion,