Patient Services & Scheduling Specialist

ALASKA HEART INSTITUTE; Anchorage (AK); On-site; USD 27,552 - 39,950; Full time

Benefits offered by this job

Medical

Dental

Vision

Colonial Life Elective Benefits

Life Insurance

Profit Sharing 401K

HSA

FSA

Employee Assistance Program

Wellness Program

PTO

Job summary

ALASKA HEART INSTITUTE in Anchorage, AK 99508 seeks a Patient Services Coordinator to coordinate and schedule patient appointments and handle front desk duties with a focus on responsive, friendly service.

The role covers check-in/out, insurance eligibility verification, demographic updates, and calendar coordination with physicians. Strong communication, computer literacy, and attention to detail are essential; benefits include medical, dental, vision, and retirement plans.

Qualifications

• Minimum one to two years of experience in a customer service setting.
• One-year receptionist/front desk experience in health care.
• Knowledge of medical terminology is preferred.
• Excellent customer service skills, attention to detail.

Responsibilities

• Coordinate and schedule patient appointments using computerized appointment systems.
• Greet and register patients professionally.
• Verify insurance eligibility, copayments, deductibles.
• Manage reception area and patient movement.
• Record and reconcile daily cash and fee slips.
• Review fee slips for payment submission.

Skills

Customer service

Computer literacy

Attention to detail

Medical terminology

Verbal communication

Education

High School Diploma or equivalent

Job description

ALASKA HEART INSTITUTE in Anchorage, AK 99508 seeks a Patient Services Coordinator to coordinate and schedule patient appointments and handle front desk duties with a focus on responsive, friendly service.

The role covers check-in/out, insurance eligibility verification, demographic updates, and calendar coordination with physicians. Strong communication, computer literacy, and attention to detail are essential; benefits include medical, dental, vision, and retirement plans.