Patient Services Front Desk — Growth, PTO & 401k

BrightView LLC; Winchester (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

401k match

Training opportunities

Benefits package

Tuition reimbursement

Job summary

BrightView Health is seeking a Patient Services Representative to be the first point of contact for patients in the Winchester clinic. You will help create a welcoming atmosphere and ensure a smooth in-clinic experience, from check-in to checkout.

Responsibilities include scheduling appointments, collecting payments, and maintaining accurate patient records. The role requires empathy, strong communication, and the ability to work across a multidisciplinary team in a fast-paced health care

Qualifications

• High School Diploma or equivalent.
• 2+ years front desk experience preferred.
• Ability to communicate clearly with patients.

Responsibilities

• Respond to patient inquiries and provide compassionate service.
• Schedule and confirm patient appointments.
• Collect copays and other payments at point of service.
• Coordinate with clinic teams and central support for follow-up needs.
• Maintain accurate patient accounts and ensure HIPAA compliance.

Skills

Front desk

Customer service

Communication

Empathy

Teamwork

Problem solving

Adaptability

Tech literacy

Education

High School Diploma

Tools

MS Office

EHR system

Job description

BrightView Health is seeking a Patient Services Representative to be the first point of contact for patients in the Winchester clinic. You will help create a welcoming atmosphere and ensure a smooth in-clinic experience, from check-in to checkout.

Responsibilities include scheduling appointments, collecting payments, and maintaining accurate patient records. The role requires empathy, strong communication, and the ability to work across a multidisciplinary team in a fast-paced health care