Patient Services Associate — PTO & 401k Match Eligible

Talentify; Dayton (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

PTO

401k with employer match

Training programs

Comprehensive benefits

Job summary

BrightView Health is seeking a Patient Services Representative to be the first point of contact for patients, ensuring a warm, organized in-clinic experience and smooth check-in and billing processes. You will handle administrative duties, appointment scheduling, insurance and billing information, and collaborate with clinical and central support teams while complying with HIPAA and related regulations.

The role requires at least a high school diploma and 2+ years front desk or patient service

Qualifications

• 2+ years of front desk or patient services experience
• Excellent verbal and written communication
• Strong customer service orientation and problem-solving ability
• Familiarity with HIPAA and healthcare privacy rules

Responsibilities

• Serve as first point of contact for patient inquiries and appointment scheduling
• Collect copays and process patient payments
• Maintain accurate patient accounts including insurance and billing data
• Coordinate with clinic teams and central support; participate in huddles and meetings

Skills

Customer service

Communication skills

Empathy

Teamwork

Problem solving

MS Office

Education

High School Diploma

Tools

MS Office

Job description

BrightView Health is seeking a Patient Services Representative to be the first point of contact for patients, ensuring a warm, organized in-clinic experience and smooth check-in and billing processes. You will handle administrative duties, appointment scheduling, insurance and billing information, and collaborate with clinical and central support teams while complying with HIPAA and related regulations.

The role requires at least a high school diploma and 2+ years front desk or patient service