Patient Services Front Desk Coordinator (EMR & Scheduling)

Non; Frederick (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

PTO up to 96 hours

Holidays

401k with employer match

Health benefits

Disability insurance

Job summary

Unknown Healthcare Provider seeks a Front Desk Representative to manage patient check-in/out, registration, and data entry in EMR systems, while delivering friendly service and accurate information collection.

Responsibilities include collecting demographics and payments, answering inquiries, coordinating appointments, and maintaining a clean waiting area with strict HIPAA privacy adherence.

Qualifications

• High School Diploma or equivalent.
• Experience with EMR systems is preferred.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality under HIPAA rules.
• Strong organization and attention to detail.

Responsibilities

• Assist patients with registration, check-in and check-out processes.
• Collect and verify demographic, insurance and financial information into EMR.
• Handle patient inquiries and direct to appropriate staff.
• Process payments and reconcile daily cash.
• Maintain cleanliness of waiting area and ensure paperwork is up to date.

Skills

Customer service

Communication skills

Detail-oriented

Data entry

Multi-tasking

Education

High School Diploma

Associates Degree preferred

Tools

Phreesia

EMR

MS Word

MS Excel

MS Outlook

MS PowerPoint

Job description

Unknown Healthcare Provider seeks a Front Desk Representative to manage patient check-in/out, registration, and data entry in EMR systems, while delivering friendly service and accurate information collection.

Responsibilities include collecting demographics and payments, answering inquiries, coordinating appointments, and maintaining a clean waiting area with strict HIPAA privacy adherence.