Patient Services Front Desk Coordinator

Sioux Center Health; Spencer (IA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

IPERS retirement

In-house education

Paid time off

Family gym membership

Competitive wages

Job summary

Spencer Hospital in Spencer, IA is seeking a dedicated clerical assistant to support clinic operations. You will greet patients, register new arrivals, handle referrals, and manage daily office tasks in a fast-paced environment.

Responsibilities include scheduling, insurance verification, EMR data entry, and assisting physicians and the director with documents. Excellent communication and organization are essential for patient-focused service.

Qualifications

• High school diploma required.
• Associate's degree or 6 months relatable experience.
• Strong communication and interpersonal skills required.
• Compassionate, patient-focused approach to customer service.
• Proficient with technology and web-based programs.
• Electronic Health Record experience a plus.

Responsibilities

• Assists in coordination of patients through the clinic, including answering telephone and scheduling.
• Opens clinic in mornings and prepares for day.
• Greets patients and families.
• Completes registration of new patients.
• Obtains insurance and IDs for new patients; updates at visits.
• Operates office equipment and processes documents and orders supplies.
• Updates phone listings and enters referrals into EMR.
• Independently performs filing, record keeping, copying, faxing, and other clerical tasks.
• Assists MD and Director with written documents.
• Maintains nutrition area in waiting room.
• Sends out Thank you and Sympathy cards.

Skills

Communication skills

Interpersonal skills

Organizational skills

Technology proficiency

EMR experience

Education

High school diploma

Associate's degree or equivalent experience

Tools

EMR systems

Job description

Spencer Hospital in Spencer, IA is seeking a dedicated clerical assistant to support clinic operations. You will greet patients, register new arrivals, handle referrals, and manage daily office tasks in a fast-paced environment.

Responsibilities include scheduling, insurance verification, EMR data entry, and assisting physicians and the director with documents. Excellent communication and organization are essential for patient-focused service.