Hospice & Home Health Office Coordinator

Sioux Center Health; Spencer (IA); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Competitive wages

Affordable insurance

IPERS retirement

In-house education

Paid time off

Family gym membership

Job summary

Spencer Hospital in Spencer, IA seeks an administrative/secretarial professional for Home Health & Hospice. The role involves reception, referrals, document handling, reporting, and coordinating billing and communications to support patient care.

Ideal candidates have strong communication, organization, and customer-service skills; a high school diploma plus an associate degree or related experience is preferred. This position offers part-time hours with benefits.

Qualifications

• Strong communication and interpersonal skills.
• Compassionate, patient-focused approach to customer service.
• Excellent organizational skills with attention to detail.

Responsibilities

• Provides general office and complex secretarial duties for Home Health & Hospice including reception, taking referrals, managing documents, developing reports, filing, billing duties, and office communication.
• Answers phones, screens and responds to calls and visits from patients and families in a professional and efficient manner; relays calls and messages to appropriate individuals and departments.
• Determines urgency of situations, calms patients/families if necessary and responds by getting emergency and pertinent requests to staff in the field.
• Maintains awareness of staff schedules and facilitates communication between staff members.
• Maintains a working knowledge of all services available to patients and families.
• Sends out mailings for bereavement, volunteers, and general hospice activities.
• Maintains bereavement lists.
• Tracks volunteer hours.
• Orders supplies and equipment for office, residence and patients.
• Maintains ongoing upgrades and assist in the planning and application of the system as well as staff education to assure maximum utilization of the system aimed at cost effective and quality services.
• Completes accurate and timely admitting/discharge/billing data into the current technology systems.

Skills

Communication

Interpersonal skills

Customer service

Organizational skills

Technology proficiency

Education

Associate's degree or technical school

Tools

Web-based programs

Job description

Spencer Hospital in Spencer, IA seeks an administrative/secretarial professional for Home Health & Hospice. The role involves reception, referrals, document handling, reporting, and coordinating billing and communications to support patient care.

Ideal candidates have strong communication, organization, and customer-service skills; a high school diploma plus an associate degree or related experience is preferred. This position offers part-time hours with benefits.