Patient Services Front Desk Coordinator

Norton Healthcare; Louisville (KY); On-site; USD 25,000 - 31,000; Full time

Job summary

Norton Healthcare is seeking a Receptionist to serve as the liaison between physicians and patients. You will answer calls, schedule appointments, greet patients and families, collect registration and insurance data, and update information in the billing system to keep patient flow smooth.

Responsibilities may include charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests.

Qualifications

• No experience required; comprehensive on-the-job training provided.
• Willingness to learn about patient care and our community; Spanish-speaking ability is a plus.

Responsibilities

• Answer phones, determine nature of patient calls and incoming calls, schedule appointments, route calls, take messages, pull charts, greet patients and family members, obtain registration and insurance data, and update information in the billing system to facilitate patient flow.
• May handle charge entry, referrals and pre-certifications, and scheduling of specialist appointments and diagnostic tests.
• Attend to patients using age-appropriate principles of growth and development for patients of all ages according to the practice specialty.

Skills

Spanish language ability

Education

High School Diploma or GED

Job description

Norton Healthcare is seeking a Receptionist to serve as the liaison between physicians and patients. You will answer calls, schedule appointments, greet patients and families, collect registration and insurance data, and update information in the billing system to keep patient flow smooth.

Responsibilities may include charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests.