Patient Access & Pre-Authorization Specialist

Norton Healthcare; Louisville (KY); On-site; USD 32,000 - 48,000; Full time

Job summary

Norton Healthcare in Louisville seeks a Pre Service representative to manage pre-registration and financial clearance for hospital services across adult and pediatric facilities. You will coordinate authorizations for admissions and scheduled procedures, while delivering courteous, accurate service to patients and providers.

You'll navigate multiple systems in a fast-paced call center, accepting inbound calls and making outbound outreach to resolve referrals, authorizations, and insurance

Qualifications

• One year in Patient Registration, Insurance Verification, or Authorizations.
• Experience in patient access or hospital registration is preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Assist with pre-registration and financial clearance for hospital services.
• Handle referrals, pre-authorizations, and insurance verification.
• Respond to patient and provider questions with professional service.

Skills

Telephone communication

Computer skills

Customer service

Education

High School Diploma or GED

Job description

Norton Healthcare in Louisville seeks a Pre Service representative to manage pre-registration and financial clearance for hospital services across adult and pediatric facilities. You will coordinate authorizations for admissions and scheduled procedures, while delivering courteous, accurate service to patients and providers.

You'll navigate multiple systems in a fast-paced call center, accepting inbound calls and making outbound outreach to resolve referrals, authorizations, and insurance