Patient Access & Financial Counselor

Norton Healthcare, Inc.; Louisville (KY); On-site; USD 38,000 - 52,000; Full time

Job summary

Norton Healthcare, Inc. is seeking a Financial Counselor to support patient registration and verify insurance coverage, acting as a positive liaison with providers. You will interact with patients and their representatives to facilitate timely reimbursement and accurate billing.

The role emphasizes strong customer service, attention to detail, and collaboration with care teams to resolve billing questions and ensure smooth financial clearance at the point of care.

Qualifications

• One year patient registration experience.
• Three years in financial counseling, patient accounting and insurance verification.
• Bachelor Degree preferred.

Responsibilities

• Serve as liaison to patient registration, insurance verification and providers.
• Interact with patients, representatives and other customers to promote prompt reimbursement.

Skills

Patient registration

Insurance verification

Financial counseling

Patient accounting

Education

Bachelor Degree

Job description

Norton Healthcare, Inc. is seeking a Financial Counselor to support patient registration and verify insurance coverage, acting as a positive liaison with providers. You will interact with patients and their representatives to facilitate timely reimbursement and accurate billing.

The role emphasizes strong customer service, attention to detail, and collaboration with care teams to resolve billing questions and ensure smooth financial clearance at the point of care.