Patient Services Front Desk Coordinator

Judy Madrigal; Greenbrae Boardwalk (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Judy Madrigal is seeking a Front Office Coordinator to manage the reception area and direct calls to the appropriate personnel. The role requires excellent communication, multitasking ability, and attention to detail to ensure a welcoming environment for patients.

Responsibilities include greeting patients, handling calls, updating medical records, data entry, filing, coordinating lab work and authorizations, and maintaining schedules and lobby order.

Qualifications

• Excellent written and verbal communication required.
• Ability to multi-task in a fast-paced front office.
• Experience in medical front office preferred.
• Medical terminology knowledge is a plus.

Responsibilities

• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Answer telephones, take messages, and direct calls to appropriate areas.
• Check patients in and out; verify and update information in medical records.
• Data entry, manage mail, and scanning.
• File charts, coordinate lab work, physician’s reports, and pre-authorizations.
• Maintain appointment schedule by following office policies.
• Keep lobby and work area neat and orderly.

Skills

Communication

Multitasking

Detail-oriented

Job description

Judy Madrigal is seeking a Front Office Coordinator to manage the reception area and direct calls to the appropriate personnel. The role requires excellent communication, multitasking ability, and attention to detail to ensure a welcoming environment for patients.

Responsibilities include greeting patients, handling calls, updating medical records, data entry, filing, coordinating lab work and authorizations, and maintaining schedules and lobby order.